Customer Support Officer (Maltese Speaker)

  • Negotiable
  • Full Time
  • Malta

Customer Support Officer (Maltese Speaker)

  • Well-known and successful in the market
  • Career progression and personal growth opportunities
  • Substantial benefits package

 

This deeply rooted and well-established financial body who have been successful in the market over the last decade is seeking the ideal candidate to take on the new role of Customer Support Officer (Maltese Speaker). You will join a lively team in a diverse environment, assisting customers throughout their customer journey.

The role of Customer Support Officer (Maltese Speaker) will be tasked with supporting customers through account opening, saving and investing through the company’s online platform. The successful candidate will have the scope to secure a successful career path and enjoy a substantial benefits package that has been provided by the company.

 

You will:

  • Administer incoming calls, replying to customer emails and secure messages.
  • Support the team with customer enquiries, managing and resolving customer complaints.
  • Performing basic online banking processes.
  • Manage the marketing and commercial plan by promoting the company’s savings and wealth products.

Skills / Experience:

  • Diploma in Finance or Banking
  • Experience in a customer service role
  • Fluent in Maltese and English

 

Salary / Remuneration:

Negotiable/DOE

 

Benefits:

  • Life & Health insurance
  • Discretionary Performance Bonus
  • Subsidized Home Loan
  • Staff Savings Account
  • Professional Development Sponsorship Program

For more information contact Athina Lampiri confidentially on +356 2034 1703 or email your CV to athina@accelerate.com.mt

 

Accelerate Recruitment recruits for professionals on the island of Malta, focusing on Finance, Accountancy, Compliance, and Legal. For more information see www.accelerate.com.mt

 

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